Monarch's Haven

  Free Shipping on orders over $10

Privacy Policies

Monarch’s Haven Privacy Policy

Last update: July 2023

Doing business with Monarch’s Haven Inc. (“Monarch’s Haven”, “we” or “us”, which includes directors, officers, employees, consultants, affiliates and assigns of Monarch’s Haven) and use the “Monarch’s Haven Sites” (which term includes https://monarchshaven.com/ and any and all Monarch’s Haven branded URLs that may be used by us from time to time and all components thereof) involves providing information about you. We take your privacy seriously – and you have control over how your information is collected, used and disclosed by us.

We also recognize that the growth of online services, including Internet services, has created additional privacy concerns, particularly for consumers. Monarch’s Haven maintains strict privacy policies in an effort to protect personally identifiable information (“Personally Identifiable Information” or “PII”) and communications from unauthorized intrusions. Online privacy concerns primarily focus on protecting PII that an individual or other customer reasonably expects to be kept private. As the term suggests, PII is information that, when associated with an individual, identifies that individual, for example, a customer’s name, address, phone number, email address or credit card number. 

The online products and services offered by Monarch’s Haven include those offered through the Monarch’s Haven websites or any of them and all products and services offered now or in the future by Monarch’s Haven through the Monarch’s Haven websites or any one of them (collectively, the “Services”, which term also includes access to and use of the Monarch’s Haven websites generally).

The following is Monarch’s Haven’s privacy policy (this “Privacy Policy“), which forms part of  and is an integral part  of the Monarch’s Haven Terms of Use Agreement (the “Terms of Use Agreement). By using the Services (including but not limited to browsing Monarch’s Haven websites and/or downloading software from/through Monarch’s Haven websites), you agree to be bound by this Privacy Policy and Terms of Use Agreement from Monarch’s Haven.

Terms not defined in this Privacy Policy have the meanings ascribed to them in the Monarch’s Haven Terms of Use Agreement.

What this Privacy Policy covers

  • This Privacy Policy covers Monarch’s Haven’s handling of information we collect when you visit Monarch’s Haven websites and/or when you use the Services.
  • This Privacy Policy does not apply to the practices of companies that Monarch’s Haven does not own or control or to persons that Monarch’s Haven does not employ or manage, including, without limitation, any of Monarch’s Haven’s affiliates and business partners.

Collection and use of information

  • When you create an account on a Monarch’s Haven website and/or otherwise use the Services, we may require and retain certain information, including your name, telephone number, email address, shipping address, billing address and /or credit card information.
  • If you create an account on a Monarch’s Haven website, your purchase history will be maintained in your customer account.
  • We may automatically receive and record non-PII (i.e. information that does not personally identify you) in the server logs of the Monarch’s Haven websites from your browser, including your IP address, cookie information and the page you requested. (User IP addresses may be logged for security and monitoring purposes.)
  • We may use information for the following general purposes:
    • to fulfill your requests for certain services, information and/or materials; It is
    • to protect you, Monarch’s Haven and/or other users from error, fraud and unauthorized access and/or use of the Services.

·          How do we use your personal information?

    Generally, we use the order information we collect to fulfill all orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). In addition, we use this order information to:

§   Communicate with you;

§   Filter our orders to detect any potential risk or fraud; AND

§   When consistent with preferences you have shared with us, to provide you with information or advertisements related to our products or services.

    We use the device information we collect to help us track potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our website (for example, generating analytics about how our customers navigate and interact with the Site and to measure the success of our marketing and advertising campaigns).

 

Data Retention

We only retain a user’s personally identifiable “PII” information for as long as the user’s account is active or otherwise for a limited period, as long as we need it to fulfill the purpose for which we initially collected it, unless otherwise specified. otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Sharing and Disclosure of Information by Monarch’s Haven

  • Monarch’s Haven will not share PII about you with other companies or people except when:
    • we have your consent to share the information;
    • we need to share the information with individuals and/or companies who work with and/or on behalf of Monarch’s Haven to provide services you request;
    • we share the information with Monarch’s Haven partners such as: WordPress, WooCommerce and Hostinger to perform our promotional and marketing services and order processing and fulfillment;

    We also use Google Analytics to help us understand how our customers use the website — you can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout ;

    • we reasonably believe it necessary to share PII:
      • to investigate, prevent, or take action regarding potentially illegal activities or activities that threaten the network or otherwise violate the Monarch’s Haven Terms of Use Agreement,
      • to investigate, prevent or take action regarding situations involving potential threats to the physical safety of any person, or
      • for risk management purposes;
    • we are required to disclose PII by reason of court order, subpoena, search warrant or other legal process or in the event of imminent physical harm to you or others, or
    • to establish or exercise Monarch’s Haven’s legal rights or defend against legal claims.

Technical Permissions / Software Installation

  • You understand and acknowledge that the technical processing and transmission of the Services may involve (i) transmissions over various networks and/or (ii) changes to conform and adapt to technical requirements of connecting networks or devices.
  • Monarch’s Haven performs the technical functions necessary to provide the Services. You agree to allow Monarch’s Haven to perform such technical functions and that such technical functions may include the installation of software on your device.
  • You agree to allow Monarch’s Haven to install the Monarch’s Haven Software selected by you on your computer and/or mobile device.

 

Cookies and usage data

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your browser, IP address, time zone and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect device information using the following technologies:

            ·  “Cookies” are data files that are placed on your device or computer and usually include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

            ·  Log files” track actions that occur on the website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

            ·  “Web beacons”, “ tags ” and “ pixels ” are electronic files used to record information regarding your navigation on the Site.

 

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card details), your email address and your phone number. We refer to this information as ” Order Information “.

 

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

  • When you access the Internet, the computers that host the websites you visit (“web servers”) automatically receive certain anonymous information. This “usage data” may include a record of which pages a web browser has visited. The Monarch’s Haven website servers receive usage data when users visit the websites and possibly when users visit other websites as well. Monarch’s Haven, our service provider(s) and payment processor(s), and our respective advertisers may use various types of software devices to collect information about Internet usage.
  • Monarch’s Haven may use cookies and other tools to personalize the content and advertising you receive based on the information you provide to Monarch’s Haven. The information used for this feature does not provide your PII or identify you as an individual to third parties, but will involve the processing of certain related data, such as IP addresses.
  • Small files called “cookies” may be attached to your web browser and your computer. You can set your browser to accept or block all or some cookies, or notify you when a cookie is set. Each browser is different, so consult your browser’s “Help” menu to learn how to change your cookie preferences.  Note: Disabling cookies may mean that we will not be able to provide you with certain services, which may be useful to you.
  • Monarch’s Haven may also use “web beacons  to access Monarch’s Haven cookies on and off Monarch’s Haven websites and in connection with the Services.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

 

You can opt out of targeted advertising using the links below:

·          Facebook: https://www.facebook.com/settings/?tab=ads

·          Google: https://www.google.com/settings/ads/anonymous

·          Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/

 

Third party links and apps

  • Monarch’s Haven may provide, and the Monarch’s Haven website may contain, links to other websites, including the WordPress page; WooCommerce; Hostinger; Facebook; YouTube; Instagram; TikTok; Google; and Houzz. While we strive to link only to sites that share Monarch’s Haven’s high standards and respect privacy, we are not responsible for the content or practices employed by other sites or third parties.
  • Third party applications (such as widgets) created by third party developers may also be available on Monarch’s Haven websites. Third-party apps are small pieces of software, often with interactivity, that can be installed on profiles or shared with other users. Monarch’s Haven does not control third party developers and cannot dictate their actions. When interacting with a third-party application, you are interacting with the third-party developer, not Monarch’s Haven. We strongly recommend that you  do not  provide PII to third parties unless you know the third party you are interacting with.
  • If you visit another website, including an advertiser’s website (for example, by clicking on an ad), request information or enter a contest, please be aware that you may be authorizing another company, including an advertising company, to use information provided by you. An advertiser’s collection and use of information is subject to their own privacy policies, not this one. 
  • When you leave a Monarch’s Haven website via a link, access a third-party application, or click on an advertisement, you should check the third party’s or advertiser’s applicable privacy policy to determine, among other things, how they will handle any PII collected from you.

Editing and Deleting Information

  • You have the right to access, review, update, edit, modify and delete your PII collected and maintained by us at any time, including whether you want Monarch’s Haven to contact you about promotions, new services and contests. You may modify, remove or delete any of your PII at any time by emailing  support@monarchshaven.com . Monarch’s Haven honors User requests to review all PII maintained in a reasonably retrievable form and will correct any information that may be inaccurate. You can also verify that the appropriate corrections have been made.

Confidentiality and Security

  • We have safeguards in place to protect your PII and use commercially reasonable measures to protect PII in Monarch’s Haven’s possession from loss, theft and unauthorized use, disclosure or modification.
  • Monarch’s Haven uses reasonable methods to ensure that PII is accurate, up-to-date and adequately complete.
  • We limit access to PII about you to people who, as part of their jobs, we believe need to come into contact with this information in order to provide services to you.
  • Despite Monarch’s Haven’s high standards, no claims are made as to the system’s impenetrability under unusual circumstances or its resilience to future attacks.

Children

Monarch’s Haven websites do not knowingly collect PII from children under the age of sixteen (16): These are not sites directed to children under the age of 16, and Monarch’s Haven does not knowingly collect any information from children under the age of 16. You are under 16 years of age, please do not submit any information about yourself to Monarch’s Haven. If Monarch’s Haven discovers that a child under the age of 16 has provided the Monarch’s Haven websites with personally identifiable information (PII), Monarch’s Haven will delete that child’s PII from its system. 

Consent for Transfer

Monarch’s Haven websites are operated in Brazil. If you are located in the United States, United Kingdom or elsewhere outside the United States, please be aware that any information you provide to us will be transferred to Brazil. By using the Monarch’s Haven websites, participating in any of our services and/or providing us with your information, you consent to this transfer. 

Changes to this Privacy Policy

  • Monarch’s Haven will keep this Privacy Policy up to date and as such may change it from time to time.
  • Monarch’s Haven will inform you of any changes we make by sending notice to you via email and/or by posting a notice on Monarch’s Haven websites (as applicable).

Doubts / Suggestions / Questions

  • If you have any questions, concerns or suggestions about Monarch’s Haven, the Monarch’s Haven website or any of the Services, please feel free to email us at support@monarchshaven.com.
  • If you have questions, concerns or suggestions about this Privacy Policy or its implementation, please email support@monarchshaven.com
  • If you notice any unauthorized activity regarding your account, login name or password, please email support@monarchshaven.com immediately

DO NOT BE FOOLED BY EMAILS THAT APPEAR TO BE FROM US AND ASK FOR YOUR PERSONAL INFORMATION. IF YOU RECEIVE A SUSPICIOUS EMAIL REQUESTING YOUR PERSONAL INFORMATION, PLEASE SEND IT IMMEDIATELY TO  support@monarchshaven.com   SO THAT WE CAN INVESTIGATE THE EMAIL AND, IF NECESSARY, PROVIDE A SECURITY ALERT TO OUR USERS. 

PLEASE DO NOT SEND CONFIDENTIAL PERSONAL INFORMATION TO MONARCH’S HAVEN VIA AN UNSECURE EMAIL MESSAGE.

Compartilhe isso:

Special Offer

10% off

on your first order! Sign up now and earn 4 registration points.